At, Our Premium Quality Compatible Toner Cartridges, Ink Cartridges, & Drum Units have a One Year Guarantee.

Hassle Free Guarantee

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 365 days from the date of purchase for exchange or full refund. There is no additional charge for exchanging or returning defective product. We will try our best to let you be 100% satisfied.  


For defective product, please email [email protected] for a RMA# before shipping back the product within 365 days of purchase. 

Except defective product, we also accept your return if you have ordered wrong product. Please email [email protected] for a RMA# before shipping back product within 30 days of purchase. You will be responsible for returning wrong product back to us.

Refund will be in the same form of payment. Please be advised that the limit of our liability is the cost of the item only.

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